How might we help health illiterate

Our team tried to catch up what we missed in previous week, and I believe we are on a great track. Our simplified topic is about helping people with their health. After doing interviews about questions about health, exercise, and usage of Apple Watch, we summarized them to two main categories: motivation and “daily physical assessment”. Many people want to do more exercise, but lack of motivation because no friends together. Others may not be aware about health benefits from daily exercise. The “daily physical assessment” is inspired by an interviewer who didn’t do any physical examination in the past five years. We thought it will be great to provide regular health check.

After completing our opportunities, we started to brainstorm our “how might” questions. We finally came with eight questions. It’s a really challenging process for me due to it push me to think more about different directions rather confine in one or two ideas. For example, at beginning, I only thought about how to motivate health illiterate to do more exercise. Then, I dig deeper that how might we ensure people who start doing exercise not giving up and how might we make them feel getting healthier. During free time, I add some small pictures on stickers to make it fancier.

After valuing all options, we decided to focus on two of them: how might we push busy health illiterate to do physical assessment more often, and how might we help them to understand the importance of better diets. I am personally more interested in promoting frequency of physical assessments because it’s an issue myself facing. Here are stick notes we made, and I added some drawings on each of them, to make the ideas more visualized.

Here are our ideas for helping busy people to do more physical examination to monitor body conditions:

1. The most convenient way for the examination will be “test at home”. Like WFH, examination at home allow people not wasting time on road and waiting in hospital. Because of impact of the pandemic, variety of flu may make people afraid of hospital. Thus, we will send a group of health candidates to your home and do necessary tests. You may notice the high expense of such service, don’t worry. We will provide VIP subscription with a discounted price.

2. VIP subscription will still seem like a high price, but it will the most convenient and efficient way to monitor your health. Our VIP service will provide VIP path, next-day appointment and test at home just mentioned.

3. If you prefer to get a more comprehensive test, we will provide a green path in any hospital near you. You can make an appointment easily for the next-day test. No more difficult-schedule issues. Then, all qualified hospital near your home, office or even near hotel when you on a trip, will be listed. You don’t need to wait in a line anymore.

4. What’s more, there will be an advanced option called 15-minute result available to save your time. You don’t need to wait for a day or sometimes longer like a week to receive test results of your body. 15 minutes after test, you will get a full report and advice from the doctor.

In summary, our primary aim is to encourage people pay more attention on their health and we are trying to provide more convenient and efficient way to help them achieving this goal.

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